How I Grew My Jewelry Business to $1 Million Online (Ebook)
How to Measure Your Ring Size:
Method 1: Measure an Existing Ring
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Select a Ring: Choose a ring that fits the finger you intend to wear your new Gem & Hue ring on.
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Measure the Diameter: Place the ring on a ruler and measure the inside diameter. Use our conversion chart below to find your size.
Method 2: Measure Your Finger
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Get a String or Paper: Wrap a piece of string or paper around the base of your finger.
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Mark the Intersection: Mark where the string or paper overlaps with a pen or pencil.
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Measure the Length: Use a ruler to measure the length from the end of the string or paper to the marked intersection.
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Find Your Size: Use our conversion chart below to determine your ring size.
Tips for Accurate Measurement:
- Measure your ring size at the end of the day when your fingers are warm.
- Avoid measuring your fingers when they are cold as this can result in inaccurate readings.
- Consider the size of your knuckle; make sure the ring can comfortably pass over it.
Need Further Assistance?
If you have any doubts or need additional help determining your ring size, don't hesitate to contact our Customer Support at info@gemandhue.com. We're here to ensure your Gem & Hue experience is perfect from start to finish.
- Eco-friendly, made with recycled gold
- Conflict-free, ethically sourced
- Handcrafted, just for you
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At Gem & Hue, we prioritize ethical sourcing and sustainability. We responsibly select stones from Antwerp, Belgium, and Surat, India. Here's how we ensure our commitment:
Clear Neutral Certification
From certified manufacturers ensuring ethical labor, environmental sustainability, and transparency.
Kimberley Process
Adhering strictly to ensure our lab-grown diamonds and moissanites are 100% conflict-free and ethically sourced.
Human Rights
Vetting suppliers to ensure ethical labor practices, safeguarding human dignity and fair treatment.
Learn more about our sourcing here.
Each jewelry piece is handcrafted by our skilled artisans in India, who have over 100 years of combined experience. We select only the top 1% of lab-grown diamonds and moissanites and use recycled gold, ensuring sustainability without sacrificing beauty. You can wear each piece with pride, knowing it aligns with your values.
Learn more about our craftsmanship here.
Processing:
- Orders typically have a processing time of 12-15 days.
Shipping:
- Free Insured Shipping: Provided with FedEx, UPS, or DHL.
- Delivery: Estimated 7-10 days.
Learn about our detailed Shipping Policy
Returns:
- Return Window: 30 days from the date of delivery for full refund.
- Free Returns: No shipping charges for returns.
Gem & Hue Limited Lifetime Warranty
Coverage: Gem & Hue offers a limited lifetime warranty on all lab-grown jewelry products. This warranty covers manufacturing defects in materials and craftsmanship, ensuring your jewelry is free from defects under normal wear.
What's Covered:
- Manufacturing Defects: Includes issues like loose stones, prong defects, and flaws from the manufacturing process.
- Metal Quality: We guarantee the quality of the metal against defects or deterioration.
What's Not Covered:
- Normal Wear and Tear: Excludes damage from regular use, accidental damage, loss, theft, or misuse.
- Alterations or Repairs by Unauthorized Parties: Any unauthorized repairs void the warranty.
Terms and Conditions:
- Proof of Purchase: A valid receipt is required for all warranty claims.
- Transferability: Non-transferable and applies only to the original purchaser.
Warranty Claims:
- Procedure: For covered defects, contact our customer service at info@gemandhue.com to initiate the warranty claim process.
- Inspection and Repair: Upon approval, the jewelry will be inspected, and Gem & Hue will repair or replace it at our discretion.
Exclusions:
- Loss of Stones: We do not cover the loss of any stones.
- Third-Party Repairs: Unauthorized repairs void the warranty.
Lifetime Warranty Shipping:
- When availing our lifetime warranty for jewelry, customers are responsible for paying for shipping both ways, totaling USD 200 for both ways.
Disclaimer: Gem & Hue reserves the right to update or modify the terms of this limited lifetime warranty at any time.
This limited lifetime warranty reflects our commitment to providing quality lab-grown jewelry and ensuring customer satisfaction. For any questions, please contact info@gemandhue.com.
